TESTIMONIALS
Hear From Our Clients & Vendors
PlanetBids is proud to be the eProcurement software provider for more than 550 government agencies and private organizations. Our clients can attest to the ease of use of the PB System™, the low burden of our implementation and training, and the responsiveness of our Customer Support team.
Here are the top reasons why agencies choose PlanetBids:
PlanetBids has accelerated the bidding process for hundreds of agencies.
“The PlanetBids team met our requirements for transition deadlines, enhanced and streamlined our vendor registration and prequalification process, educated our internal staff and external vendor community on the new features of the system, and continues to provide excellent customer support.”
— Alex Lebedeff, Director, Purchasing, Contracts, Auxiliary Services, and Hazardous Materials Coordinator
“When it comes to bids and vendor management, our department finds itself extremely overwhelmed in managing every little detail while striving to have good outreach and responsive bids. With PlanetBids, I do not have to worry. It serves as an extension of our department’s operations.
“Our bond team immediately saw the benefits and opportunities using PlanetBids. They were able to engage with a broader pool of vendors and notably, an increase in bid submissions. In addition, PlanetBids provides my District better outreach and transparency to local and small businesses and our community, resulting in increased engagement and competitive pricing on bids.”
— Mina Hernandez, Director, Purchasing & Material Management
“The rapid implementation of the PlanetBids bidding platform has streamlined our bidding process and reduced cycle time by 50 percent. PlanetBids has made their bidding portal easy for any users to understand. Our Procurement Administrators had a seamless transition from paper to electronic bidding process.”
— Roy Ditching, Manager of Procurement Services
“It saves personnel time as we no longer have to coordinate these in-person meetings to accommodate everyone’s schedules. Individuals can work on the evaluations at any time, allowing the process to move much faster.”
— Dean Hof, Procurement Manager
“PlanetBids modules are reasonably priced. Other eProcurement providers have offered SCAG their services, but when reviewing their experience, capabilities, and controls, these systems appear to lack in those areas. I’m happy to recommend PlanetBids. [It is] extremely efficient, saving time, money, and resources.”
— Leyton Morgan, Manager of Contracts
PlanetBids is accessible, easy to use, and designed with procurement in mind.
“Antelope Valley Community College District has used PlanetBids for [6] years. They system is very straightforward and easy to use. The client services team is always so helpful and friendly when troubleshooting any difficulties or providing training on new services.”
— Angela Musial, Buyer Supervisor
“Their product offerings have made it easier for my staff to review past bids, download bond documents, upload and tag large files, renew insurance certificates, and search for new vendors and past RFPs posted by other organizations.”
— John Tamura, (former) Interim Director of Procurement and Risk Management
Fortunately, our district has been using PlanetBids since 2018, but the need for an all-electronic bidding system became more apparent than ever during the pandemic. We were able to conduct over 40 bids remotely during the pandemic without ever having the need for paper copies or coming into the office. There is no way we could have successfully conducted our bidding process without PlanetBids. From the software product, increased outreach, and the stellar customer support they offer, PlanetBids has exceeded our expectations.”
— Nick Newkirk, Purchasing & Contracts Manager
“The system is very user friendly, intuitive, and PlanetBids has been open and listened to MWD by constantly improving the system over the years. In addition to liking the system, PlanetBids customer support has been and continues to be outstanding.”
— Dennis Morioka, Contract Administration
“As an active user and superuser, I appreciate the ease and user-friendliness of PlanetBids, which also translates to ease of training new personnel.
But perhaps my favorite feature is the Bid Spec Library. I cannot tell you how many times I have used this feature to research standardized service categories and shared them with my facilities or engineering staff, as we develop our statements of work... It has become a very valuable tool for me.
I recommend the PlanetBids product line and support the organization without reservation.”
— Alisa DeHoyos, Purchasing Manager
“Many of our 8,000+ registered vendors have expressed how user-friendly PlanetBids is. The communications and alerts in the system guide vendors and the procurement staff to ensure procurement opportunities are expeditiously issued and received.
— Leyton Morgan, Manager of Contracts
“We have been extremely pleased with the ease of the system and the customer service provided by PlanetBids staff... We cannot imagine managing the high volume of procurements we do without an online bidding system and especially without PlanetBids. It is a very user-friendly system and whenever we have questions or issues, the PlanetBids team is always readily available and extremely quick at resolving the issue.”
— Jackie Lagade, Principal Buyer
“PlanetBids staff have been responsive every step of the way from our initial conversations through implementation and utilization of their software. We find their cloud-based software user-friendly for both our vendors and Cap Metro staff members. The ability to customize our portal and the online security processes utilized by PlanetBids satisfied our requirements to assure the system complies with federal, state, and local regulations. Our vendors appreciate the ability to access their profiles and solicitation documents 24/7 with eas, and our staff is grateful for the user-friendliness of uploading bids and managing documents within the PB System Bid Management module.”
— Danny Solano, Manager of Small Purchasing & Investment Recovery
”We looked at various online bid delivery systems and determined PlanetBids was the best by far. PlanetBids is a very user-friendly system. None of our staff have experienced difficulties using it. Our contractor/vendor feedback regarding the system has been very positive. They like having access to electronic documents and have said it is very easy to use.”
— Sandy Castorena, Contracts Coordinator
PlanetBids’ exceptional customer support is out of this world.
“I commend the PlanetBids team for working hard to make the vendor registration process, online RFP, and Certificate of Insurance modules user-friendly and having engaged and supportive staff to back it up. The PlanetBids staff is eager to respond on behalf of the organization and assist vendors who have not used an online vendor registration system...and with current contractors used to a poor user experience during the online RFP process, and exceeding their expectations.
— John Tamura, (former) Interim Director of Procurement and Risk Management
“We have been pleased with the ease of use and the transparency of the procurement process. It is very convenient having the bids automatically displayed on the PlanetBids site at the bid opening time. An added benefit is the management of the records for all of our solicitations and vendor registry. The customer service has been wonderful. The PlanetBids team has been there to assist us every step of the way. Their customer service is the best part.”
— Julie Dacus, Director of Business Services
“I have confidence in PlanetBids being our business partner. We are proud to say that with the audit tracking within the system and controls we have not had a valid protest. PlanetBids' software and customer service are outstanding!”
— Leyton Morgan, Manager of Contracts
“MTS has developed a great working relationship with staff at PlanetBids and have found them very responsive whenever concerns or issues have been raised. Vendors have also reported PlanetBids’ quick response in troubleshooting any access issues. MTS looks forward to continue working with PlanetBids.”
— Sam Elmer, Manager of Procurement
“Since going live with PlanetBids, SacRT has experienced major efficiencies, cost savings, streamlining, and overall improvements in its procurement processes. Electronic bidding has been a benefit to both the vendors and the procurement staff. It’s also important to note that the staff at PlanetBids is readily available to assist and continues to be responsive to SacRT’s needs.”
— Juliette Terry, Senior Manager, Procurement Services
CASE STUDIES
Real Results,
Real Success
See how PlanetBids has made a tangible impact on companies' procurement processes. Read more about our clients' transformations.
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