Capital Metropolitan Transportation Authority Achieves 100% Automation with PlanetBids

Overview

Like most public agency procurement teams in 2020, the Capital Metropolitan Transportation Authority (CapMetro), was forced to go fully remote during the COVID-19 pandemic. But unlike many of its peers in public purchasing, CapMetro had already begun a significant push towards full digitalization years earlier.

In 2018, Austin, Texas-area agencies were all pushed toward adopting and implementing digital procurement processes led by digital procurement software. CapMetro awarded its contract to PlanetBids, a well-known name in procurement software in California with a platform geared toward government procurement.

Prior to this automation, all bids and RFP opportunities were published in the local newspaper, and bid processes were paper- and time-intensive for both the procurement team and bidders.

“The amount of paper used in the process was not supportive of our sustainability goals, something that is very important to our organization,” said Muhammad Abdullah, CapMetro Senior Director and Chief Contracting Officer.

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