Tech Support

Frequently Asked Questions

Bid Opportunities

How do I view an Agency’s bids?

To view an Agency’s bids, please go to the Agency's vendor portal and click “Bid Opportunities”. This will take you to a list of all of the Agency's bids.

How will I know when there is a new bid request that matches the services we provide?

Registered vendors are notified automatically, via email, if the category code(s) used by the Agency in a new, issued bid request matches the category code(s) you've selected in your vendor profile. If a match occurs, you will automatically be notified via an email with the subject "Bid Alert". You may also check the Agency’s “Bid Opportunities” section at any time to view bids that have been issued. A list of codes used by the Agency for the bid will be listed. If you did not receive a notice, you may wish to update your profile with the appropriate code(s) to ensure future notifications.

How do I search for current or past bid listings?

There are two ways to search for current or past listings from the Bid Opportunities page:
  1. Simply click "Search" and a complete list of all current and past bids available for viewing will be listed.
  2. To do an advanced search, enter your search criteria and click "Search". The results can be organized in ascending or descending order by clicking on a column header.
  1. Double click on the bid title to view the bid information. You can navigate through the tabs at the top of the bid listing to view important bid information.

How do I download documents?

  1. Go to the Documents/Attachments Tab and click “Download Now”. You may be asked to log in, if you have not already done so.
  2. Once you’ve logged in, a Prospective Bidder Detail pop-up will appear.
    1. Double check the information and, if everything is correct, click “Done”. This will add your information to the Prospective Bidders list. You may at any time reassign this bid to another person at your company by changing the information in the Prospective Bidder’s box. All emails for this bid will go to the person listed in the Prospective Bidder’s tab.
  3. Click “Download” next to each file associated with the bid.

How do I order hard copy bid documents?

To order hard copy bid documents, please complete the following steps.
  1. At the bottom of the Documents/Attachments tab click "Order Plans". You will be asked to log in, if you have not already done so.
  2. Review and update the Prospective Bidder Details for this bid request. You can change the contact information for the individual bid here without changing your main profile. Notices regarding the bid will be sent to the updated contact. Once you have reviewed your contact information, click "Done".
  3. Select the document(s) you wish to order and click "Done".
  4. Complete the order form and click "Done". A message will appear in the lower right hand corner if your order was successfully completed.
Note: You can check on the status of your order by going to the Prospective Bidders tab and then clicking “My PB Profile” which appears in the upper, right-hand corner of the page. Once your prospective bidder profile is displayed, click on the tab for "Orders".

How do I order electronic bid documents if the Agency is charging a fee for the documents?

To order electronic bid documents please complete the following steps:
  1. At the bottom of the Electronic Documents box, select "Download Now". You will be asked to log in, if you have not already done so.
  2. Review and update the Prospective Bidder Details for this bid request. You can change the contact information for the individual bid here without changing your main profile. Notices regarding the bid will be sent to the updated contact. Once you have reviewed your contact information, click "Done".
  3. Select "Download Now".
  4. Complete the payment form and click "Submit".
  5. Review the payment information and click "Submit" to process, or click "Cancel" to correct the information.
  6. Once your order has been processed, you may print a receipt.
  7. A box will appear with the documents available for download. Click "Download" for each file listed.
Documents can be downloaded or printed at any time after the payment is made.

How can I download electronic bid documents?

To download electronic bid documents, please complete the following steps.
  1. At the bottom of the Electronic Documents box, select "Download Now". You will be asked to log in, if you have not already done so.
  2. Review and update the Prospective Bidder Details for this bid request. You can change the contact information for the individual bid here without changing your main profile. Notices regarding the bid will be sent to the updated contact. Once you have reviewed your contact information, click "Done".
  3. A box will appear with the documents available for download. Click "Download" for each file listed.
4: Select "Done" when finished.

How can I download addenda files and acknowledge addenda?

To download addenda files, please complete the following steps on the Addenda/Email Tab.
  1. Log in, if you have not already done so.
  2. Double click on the addendum you wish to download/view and acknowledge.
  3. Double click on the attached file to download.
  4. At the bottom left-hand corner of the addendum box, click Acknowledge. If the Acknowledge button is not available, you have either already acknowledged the addendum or you have not yet logged in.
5. Select "Done" when finished.

Is there a plan holder’s list for the bid and where can I find it?

You can find the plan holder’s list by opening the bid and then clicking the Prospective Bidders tab.

How do I become a prospective bidder?

Depending upon how the Agency has set up the bid, there are several ways to become a prospective bidder. First open the bid you are interested in and then do one of the following:
  • RSVP for the Pre Bid Meeting (Bid Information Tab)
  • Download documents with an * next to them (Documents/Attachments Tab)
  • Go to the Line Items tab (if there are no documents, this tab will force you to become a Prospective Bidder before you can view the items).
  • Click on “Place eBid”.

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